Privacy Policy

This privacy policy explains how Carnoustie Creative collects, uses and protects personal information when you use this website or get in touch with us.

Carnoustie Creative is the trading name of Celios Limited.

Contact details
Celios Limited t/a Carnoustie Creative
3rd Floor
86-90 Paul Street
London
EC2A 4NE

Email: [email protected]

What information we collect

We may collect:

  • information you send us, such as your name, email address, phone number and enquiry details

  • basic website usage information, such as pages visited, browser type, device information and general analytics data

  • cookies and similar technologies used to help the website work properly and understand how people use it

We only ask for information we need.

How we use your information

We use personal information to:

  • respond to enquiries

  • provide our services

  • manage client projects and support requests

  • improve this website

  • keep the website secure and working properly

  • meet any legal, accounting or regulatory requirements

We do not sell your personal information.

Cookies and analytics

This website uses analytics tools to understand how visitors use the site and to help us improve it. No tracking cookies are used as part of this process.

Third-party services

Some parts of this website may use services provided by third parties, including:

  • Cloudflare, which may include security cookies to avoid automated attacks

  • Cloudflare Web Analytics

  • Cloudflare Fonts

These services may collect basic usage or technical information when you visit pages where they are used.

Who we share information with

We only share personal information where necessary. This may include trusted service providers who help us run the website, host data, manage email, provide analytics or deliver client services.

We may also share information if required by law.

Where information is processed

Information may be processed in the UK, the European Economic Area or other countries where our service providers operate.

Where information is transferred outside the UK or EEA, we take reasonable steps to make sure it is protected.

How long we keep information

We keep personal information only for as long as we need it.

For example:

  • enquiry information is kept for as long as needed to respond and follow up

  • client information is kept while we provide services and for any required accounting or legal period

  • website analytics information is kept for a limited period so we can understand trends and improve the site

When information is no longer needed, we delete it or anonymise it where practical.

Your rights

You have rights over your personal information. These include the right to:

  • ask what personal information we hold about you

  • ask us to correct inaccurate information

  • ask us to delete your information

  • ask us to restrict or stop certain uses of your information

  • object to certain types of processing

  • ask for a copy of your information

  • withdraw consent where we rely on consent

  • complain to the Information Commissioner’s Office

To exercise any of these rights, please contact us at [email protected].

We will respond as soon as we can and normally within one month.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

No website or email system can be guaranteed to be completely secure, but we aim to use appropriate technical and organisational safeguards.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Last updated: 1-Jul-2026.